Refund Policy

At Clash Arena Gaming, we want all of our members to be fully satisfied with their experience. If for any reason you are not satisfied with your purchase or membership, we offer the following refund policy: 1. Membership Fees Monthly & Yearly Memberships: Refunds for monthly or yearly memberships are available within the first 7 days of purchase. After 7 days, no refunds will be issued for membership fees, but we can offer credit for future services or membership extension in case of dissatisfaction. Weekly Memberships: Refunds for weekly memberships are available within 24 hours of purchase. After that, no refunds are available. 2. Tournament Fees Refunds for Tournament Registration: If you have registered for a tournament and need to cancel your participation, you can receive a full refund up to 48 hours before the event. Cancellations made less than 48 hours before the tournament will not be eligible for a refund. 3. Equipment Purchases In-store Equipment Purchases: If you purchase any gaming accessories or equipment directly from Clash Arena Gaming and are unsatisfied with your purchase, we offer a 14-day return policy. The item must be unused, in its original condition, and with the original packaging. Digital Products or Game Codes: All sales for digital products or game codes are final and non-refundable once the code has been used or activated. 4. Process for Refunds To request a refund, please contact our customer support team at [email address] or visit us in person. Please provide your receipt or proof of purchase, and we will process your request as quickly as possible. 5. Exceptions Certain services, such as event tickets or special promotions, may not be eligible for refunds, as stated in the terms and conditions at the time of purchase. Please review specific terms before purchasing any special event tickets or promotional offers.